🌾 Mahaagromart – FAQs (Questions & Answers)

Mahaagromart is an agriculture-focused multivendor e-commerce platform where farmers can buy seeds, fertilizers, pesticides, implements, tools, animal feed, and other inputs directly from verified sellers. Vendors benefit from nationwide reach, digital sales, and transparent order management.

Click Sign Up on the home page. Enter your mobile number, OTP, and basic details. For sellers, additional documentation is required. Your account is created instantly after verification.

Yes, Mahaagromart is available on both Android (Play Store) and iOS (App Store). Users can browse products, track orders, and manage accounts easily through the mobile app.

Mahaagromart uses JWT authentication, SSL encryption, firewalls, and multi-layer security protocols. Your information, transactions, and login data are completely protected.

You can purchase: Seeds (Vegetable, Field, Horticulture), Fertilizers (Organic & Chemical), Pesticides, Fungicides, Weedicides, Bio-agri inputs, Farm tools, machinery & implements, Animal feed & allied products, Irrigation equipment.

Mahaagromart only onboards licensed vendors, and each product includes batch details, approval codes, and manufacturer information. Users can review certifications uploaded by sellers before purchasing.

These details are displayed on the product page under “Product Specifications” and are also printed on the item delivered to you.

Yes, each product page includes: Dosage instructions, Method of application, Crop suitability, Safety precautions. This information is provided by the manufacturer and reviewed by the Mahaagromart team.

Yes. If multiple sellers offer the same product, the system shows a price comparison so buyers can choose the best option.

Browse the product. Add to cart. Enter delivery address. Choose payment method. Confirm your order. A confirmation message and order ID will be generated instantly.

You can pay via: UPI, Wallets, Credit/Debit Card, Net Banking, Cash on Delivery (select locations only).

Shipping is based on: Product type (seeds, chemicals, heavy tools), Weight, Delivery distance. Charges are shown before placing the order.

Yes, you can modify or cancel until the product is picked up by the courier. After dispatch, cancellation is not allowed for agrochemical safety reasons.

Refunds are issued if: Wrong item received, Damaged or expired product, Product not delivered. Refunds are processed to the original payment method within 3–7 working days.

Typical delivery time: 3–7 days, depending on your location and product availability. Order tracking is available in your dashboard.

Yes. Agrochemicals are shipped under approved packaging, handled by logistics partners trained to deliver regulated agricultural inputs safely.

Report the issue within 24–48 hours through: “Raise a Complaint” section, Customer care WhatsApp, Support email. Upload photos/videos for quick resolution.

Vendors can apply through “Become a Seller”. Submit: GST Certificate, Business Address Proof, License for seeds/fertilizers/pesticides, Bank details. Account activation happens after verification.

Depending on category: Seed License, Fertilizer License (FCO), Pesticide/Insecticide License (CIBRC), GST Registration, Manufacturer/Distributor Authorization.

Prices are set by vendors, but Mahaagromart monitors: MRP compliance, Market price trends, Seasonal variations. This ensures farmers get transparent and competitive rates.

Vendor payments are settled within T+7 business days after successful order delivery, directly to their registered bank account.

Farmers can get assistance through: Phone support, WhatsApp support, Regional language (Marathi/Hindi) helpline, Video tutorials inside the app.

Yes, the platform provides: Crop advisory, Product recommendations, Pest & disease alerts via chat, call, and WhatsApp (depending on service availability).

You can reach us through: In-app Support Chat, Email Support, Toll-free number, WhatsApp Helpdesk. Support is available Monday to Friday, 9:30 AM – 5:30 PM.